Spams, Phishing, and Email Security

If you think that your account has been compromised, immediately perform the following.

Secure your account by resetting your password and ensure you update your MFA.
Log-out of all other devices.
Check your portal’s security tab and see if there are any unknown devices and disable them.
Contact support@mapua.edu.ph immediate creating a ticket in the portal with any of the subject lines below to route to the security team.
1. Account Compromised
2. Phished
3. Hacked

Why report suspicious emails?

Reporting suspicious emails isn’t just about cleaning your inbox—it’s a critical security action. Here is why using the Report Message tool in Outlook matters:

Top reasons why you should report suspicious emails in Outlook

Trains the Filters: Reporting feeds Microsoft’s AI, helping it recognize and block similar “zero-day” attacks for you and millions of others in the future.
Alerts Your IT Team: In a corporate setting, reporting a message allows security teams to use Microsoft Defender to “claw back” and delete the threat from all employee inboxes simultaneously.
Exposes Spoofing: It helps identify attackers who impersonate trusted brands or colleagues, effectively neutralizing scams that rely on stolen “sender authority.”
Stops the Breach: Most cyberattacks begin with a single click. Reporting moves you from passive avoidance to active defense, protecting your company’s data and financial assets.
The Golden Rule: Don’t just delete it—report it. This ensures the threat is analyzed and permanently blocked.

How to report suspicious emails in Outlook?

To report a threat effectively, use the Report Message add-in or the built-in Outlook tools. This flags the email for both Microsoft and your IT department.

How to Report in 3 Steps

Select the Email: Click once to highlight the suspicious message (do not click any links inside).
Locate the Report Button:

Desktop App: Look for the Report Message or Junk icon on the “Home” ribbon.
Outlook Web / New Outlook: Click the … (More actions) menu in the top right of the message header or look for the Report button in the top toolbar.
Mobile App: Tap the … at the bottom of the message and select Report Junk.

Choose “Phishing”: Always select Phishing (rather than just Junk) for emails that appear to be scams or are asking for credentials. This triggers a higher-level security review by the Microsoft Security Team.

Quick Tip: If you don’t see these buttons, your organization might use a custom “Report Phish” button often shaped like a fish hook or a shield.

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